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In an effort to provide low-cost, Quick shipping we ship from 5 warehouses throughout the US.

3:30PM PST from California
3:30PM CST from Illinois
3:30PM CST from Texas
3:30PM EST from MA
3:30PM EST from Georgia

 
 
Since 2007 ... We stand behind our Non-OEM products, manufactured under ISO 9001 certifications. 100% satisfaction or you may return your purchase to us within 6 months of purchase for a replacement or exchange, free of charge. OEM Products come with a manufacturer warranty only.
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Return Policies

OEM Name brand cartridges (Apple, Canon, Compaq, Epson, Hewlett Packard, Lexmark) are covered by their respective manufacturer's warranties. If you have a defective item, please contact the manufacturer to verify the manufacturers' warranty. We do not accept returns of any open OEM cartridges. Unopened OEM items can be returned within 30 days of sale for a refund.

For our brand products, (including Compatible toner), We offer replacements and returns for 6 months after purchase. In the event of a defect, we encourage allowing us to replace your defective item. For defective returns or replacements, we provide a free return shipping label to send back your defective item. All replacements ship via UPS Ground, free of charge. Any unopened compatible product can be returned for a refund or store credit within the same 6 month period, we do not cover the cost of shipping


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